FAQ

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  • Q. 1. How long will it take to get a reply after we send you an inquiry?

    We will reply to you within 12 hours after receiving the inquiry on weekdays.

  • Q. 2. Are you a direct manufacturer or a trading company?

    We are a manufacturer, and we also have our own international trade department. We produce and sell our own products.

  • Q. 3. What products can you provide?

    We mainly produce electric irons, full steam irons, boilers, spray guns, heat press machines, and accessories.

  • Q. 4. What are the main application areas of your products?

    Our products mainly involve related equipment in the garment ironing industry.

  • Q. 5. What is your company's production capacity?

    We have our production line, including about 90% of the accessories are produced by ourselves.

  • Q. 6. How many employees are there in your company, including technical personnel?

    The company currently has more than 300 employees, including more than 70 professional technicians.

  • Q. 7. How does your company ensure product quality?

    First of all, our product accessories are produced by our company, which ensures the stability of production standards and quality;
    Then, every process of each of our products and the final assembly must be tested.

  • Q. 8. What is the payment method?

    When quoting, we will confirm the transaction method with you, FOB, CIF, CNF, or other methods. For mass production, we usually pay a 30% advance payment first and then pay the balance before delivery. Most of our payment methods are T/T, of course, L/C is also acceptable.

  • Q. 9. How are the goods delivered to customers?

    Usually we ship by sea, or we can send it to the designated destination according to customer requirements.

  • Q. 10. Where do you mainly export your goods?

    Our products are mainly exported to dozens of countries including India, Pakistan, Bangladesh, Vietnam, Myanmar, Cambodia, Russia, Iran, Peru, Colombia, etc.

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